Your privacy is a core commitment at mau777. This Privacy Policy explains in clear terms what personal data we collect, why we collect it, how we use and protect it, and what rights you hold over your information. We encourage you to read this document carefully before registering an account.
Last updated: January 2026 · Effective immediately upon account registration or continued Platform use
mau777 applies industry-standard data protection practices across every layer of our platform. Here is what that means for you as a player.
All data exchanged between your device and mau777 servers is encrypted using 256-bit SSL/TLS technology, ensuring your personal and financial information is never transmitted in plain text.
We collect only the data that is strictly necessary for account management, identity verification, and regulatory compliance. We do not harvest data beyond what is needed to deliver our services.
mau777 does not sell, rent, or trade your personal data to unaffiliated third parties for their own marketing or commercial purposes — ever. Your data is yours.
You have the right to access, correct, and request deletion of your personal data. Our support team can action data-related requests within 30 calendar days of receipt.
Personal data is retained only for as long as your account remains active, and for a lawful period thereafter as required for compliance purposes. Data is securely deleted when retention is no longer justified.
You can opt out of promotional communications at any time by contacting our support team. Transactional messages related to account security, verification, and withdrawals cannot be opted out of as they are essential to service delivery.
Throughout this Privacy Policy, the following definitions apply:
mau777 acts as the Data Controller for all Personal Data collected through the Platform. As Data Controller, mau777 is responsible for ensuring that Personal Data is processed lawfully, fairly, and transparently in accordance with applicable data protection principles.
Questions regarding this Privacy Policy or data processing practices may be directed to our Data Protection contact at [email protected]. We aim to acknowledge all data-related inquiries within five (5) business days and to resolve them within thirty (30) calendar days.
Depending on your level of engagement with the Platform, mau777 may collect the following categories of Personal Data:
When you create an account, we collect your full legal name, date of birth, residential address (including city and province within Indonesia), email address, and mobile phone number. This information is required to establish and maintain your account identity.
To comply with anti-money laundering (AML) obligations and to verify your identity before processing withdrawals, we may collect scanned or photographed copies of government-issued identity documents such as your KTP (Kartu Tanda Penduduk), passport, or SIM (driver's license), as well as proof-of-address documents including utility bills, bank statements, or official correspondence.
We collect transaction records including deposit amounts, withdrawal requests, wager histories, and the payment methods used (e.g., BCA, BRI, BNI, Mandiri, DANA, OVO, GoPay). We do not store full bank account numbers or payment card data on our servers — payment processing is handled by our certified payment partners.
We automatically collect information about how you interact with the Platform, including pages visited, games played (such as sports betting markets on BRI Liga 1, live casino tables, togel draws, and sabung ayam events), session duration, wager frequency, and feature usage patterns. This data is used for service improvement, responsible gaming monitoring, and fraud detection.
We collect device and network information including your IP address, browser type and version, operating system, screen resolution, device identifiers, and referring URLs. This information is used for security, geo-compliance, and platform optimization purposes.
If you contact our support team via email, live chat, or any other channel, we retain records of those communications — including the content of messages and any attachments — for quality assurance, dispute resolution, and regulatory compliance purposes.
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Registration Data | Name, DOB, email, phone, address | Account creation & identity |
| KYC Data | KTP, passport, proof of address | Verification & AML compliance |
| Financial Data | Transaction history, payment methods | Payment processing & fraud prevention |
| Behavioral Data | Games played, wager history, session time | Service improvement & responsible gaming |
| Technical Data | IP address, device type, browser | Security & geo-compliance |
| Communications Data | Support chat logs, email correspondence | Dispute resolution & quality assurance |
mau777 collects Personal Data through the following mechanisms:
mau777 processes your Personal Data for the following lawful purposes:
mau777 processes Personal Data only where we have a valid legal basis to do so. The applicable legal bases include:
mau777 does not sell, rent, or trade your Personal Data to unaffiliated third parties for their own marketing purposes. However, we may share your data with the following categories of recipients under strict confidentiality obligations:
We share transaction data with licensed payment processors (banks and e-wallet providers such as BCA, BRI, BNI, Mandiri, DANA, OVO, GoPay, ShopeePay, LinkAja) to facilitate deposits and withdrawals. These providers process data only to execute your payment instructions and are bound by their own privacy policies.
We may share KYC Data with third-party identity verification and document authentication services to validate the documents you submit during the verification process.
We share limited technical data (but not personally identifiable information) with game studios and sports data feed providers to deliver live odds, game outcomes, and togel draw results.
We may disclose Personal Data to licensing authorities, law enforcement agencies, courts, or government bodies when required by law, court order, or valid legal process. We will notify you of such disclosures where legally permitted.
We engage trusted service providers (cloud hosting, email delivery, analytics, customer support platforms) who process data on our behalf as Data Processors. These providers are contractually bound to process data only for the purposes we specify and to implement appropriate security measures.
mau777 employs industry-standard technical and organizational measures to protect Personal Data against unauthorized access, disclosure, alteration, and destruction. Our security framework includes:
Despite these safeguards, no method of electronic transmission or storage is 100% secure. You are responsible for maintaining the confidentiality of your account credentials and for notifying us immediately if you suspect unauthorized access to your account.
mau777 retains Personal Data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Retention periods vary by data category:
| Data Category | Retention Period | Rationale |
|---|---|---|
| Account & Registration Data | Duration of account + 5 years post-closure | Regulatory compliance, dispute resolution |
| KYC Documents | Duration of account + 7 years post-closure | AML/CTF legal obligations |
| Financial Transaction Records | Duration of account + 7 years post-closure | Tax compliance, audit requirements |
| Behavioral & Usage Data | Duration of account + 2 years post-closure | Fraud detection, service improvement |
| Marketing Consent Records | Until consent withdrawn + 1 year | Proof of consent for regulatory purposes |
| Support Communications | Duration of account + 3 years post-closure | Dispute resolution, quality assurance |
Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymized such that it can no longer be associated with you as an individual. Anonymized data may be retained indefinitely for statistical and analytical purposes.
As a Data Subject, you hold the following rights in relation to your Personal Data. You may exercise these rights by contacting our support team at [email protected]:
You may request a copy of the Personal Data we hold about you, including details of processing purposes and recipients.
You may request correction of inaccurate or incomplete Personal Data. Some account details can be updated directly via your account settings.
You may request deletion of your Personal Data where no legal basis or retention obligation exists. KYC and financial data may be retained as required by law.
You may request that we limit the processing of your data in certain circumstances, such as while you contest its accuracy.
You may request to receive your Personal Data in a structured, commonly used format and to transmit it to another controller.
You may object to processing based on legitimate interests or for direct marketing purposes. We will cease such processing unless we have compelling grounds to continue.
We will respond to all data subject requests within thirty (30) calendar days of receipt. In complex cases, we may extend this period by an additional thirty (30) days and will notify you of the extension. Requests are free of charge unless manifestly unfounded or excessive, in which case we may charge a reasonable administrative fee.
mau777 uses cookies and similar tracking technologies to enhance your experience on the Platform. A cookie is a small text file stored on your device that allows us to recognize you on return visits and remember your preferences.
Most web browsers allow you to control cookies through their settings. You can set your browser to refuse all cookies or to alert you when a cookie is being placed. However, blocking essential cookies will prevent you from accessing certain features or using the Platform altogether. Analytics and functional cookies can generally be disabled without loss of core functionality.
For mobile devices, you can manage tracking preferences through your device's privacy settings. Instructions vary by operating system (iOS, Android).
mau777 does not knowingly collect or process Personal Data from individuals under the age of 21. Our services are strictly restricted to adults aged 21 and above in accordance with Indonesian gambling age requirements and our own responsible gaming commitments.
If we become aware that we have inadvertently collected Personal Data from a minor, we will take immediate steps to delete that data from our systems and to close the associated account. Parents or guardians who believe their child has registered an account on mau777 should contact us immediately at [email protected].
We employ age verification mechanisms at registration and during KYC review to prevent underage access. Any Player who provides false information about their age will have their account permanently suspended and all winnings forfeited.
The Personal Data we collect may be transferred to, stored at, or processed in jurisdictions outside Indonesia where our servers, service providers, or parent company are located. When we transfer data internationally, we ensure that appropriate safeguards are in place to protect your Personal Data, including:
All international data transfers are conducted in accordance with applicable data protection laws, and we require all recipients of Personal Data to implement security measures equivalent to those described in this Privacy Policy.
mau777 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. Where changes are material — meaning they significantly affect your rights or the way we process your data — we will provide advance notice via email to all registered Players at least fourteen (14) calendar days before the changes take effect.
Non-material changes (such as clarifications, typographical corrections, or updated contact details) may take effect immediately upon publication. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your Personal Data.
The "Last updated" date at the top of this page indicates when this Privacy Policy was most recently revised. Continued use of the Platform following the effective date of any update constitutes your acceptance of the revised Privacy Policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or our data processing practices, or if you wish to exercise any of your data protection rights, please contact us using the following details:
For urgent data protection concerns — including suspected data breaches affecting your account — please mark your email as high priority. We treat all privacy matters with the highest level of seriousness and confidentiality.
Our team is ready to clarify any aspect of this Privacy Policy, explain your data rights, or assist with data subject requests. You can also explore our full Terms & Conditions or visit our FAQ for more information.